Station 01 of 07
Receive
Delivery checked against the order and serial numbers captured on arrival.
Adds to the recordSerial number and delivery check
08Build & Delivery
Staged off-site,
ready to rack.
We receive, inspect, update, configure, test, label and pack your equipment off-site, so the only job left in the data centre is the physical install.
- Goods in
- Firmware and BIOS
- Build sheet
- Asset tags
- Secure packing
01Overview
Ready-to-deploy equipment.
Staging equipment off-site means less time in the data centre and less disruption to live environments. We receive, unpack, inspect, configure, test and securely pack your equipment, so it arrives on site ready to rack.
Everything is done to your specification: firmware updates, BIOS configuration, network settings, labelling and asset tagging. By the time it reaches your data centre, the only job left is the physical install.
What you get
- Less time on site
- Less disruption to live environments
- Pre-configured, tested equipment
- Full documentation and asset tagging
- Quality checks before dispatch
- Secure handling and packaging
02The staging line
The same checks, every unit.
Each device passes the same stations, and its record travels with it to site. Select a station to see what happens there. The unit and its details are illustrative.
Station 02 of 07
Inspect
Unpacked and inspected; any damage photographed and reported before work starts.
Adds to the recordInspection result, with photos
Station 03 of 07
Firmware
Firmware and BIOS updated to the versions on your build sheet.
Adds to the recordFirmware and BIOS versions
Station 04 of 07
Configure
Network settings and configuration applied from your build sheet.
Adds to the recordConfiguration applied, against the build sheet revision
Station 05 of 07
Test
Hardware validated and functional tests run, with the results recorded against the serial.
Adds to the recordFunctional test result
Station 06 of 07
Label
Labelled and asset-tagged to your scheme, and the asset register updated.
Adds to the recordAsset tag and register entry
Station 07 of 07
Pack
Packed securely with its records, ready to dispatch to site.
Adds to the recordPacking check and dispatch status
Unit recordSRV-0147, 1U server
- Serial capturedSN 7F3K-2291
- InspectionNo damage, photos on file
- Firmware and BIOSUpdated to baseline
- ConfigurationBuild sheet rev C applied
- Functional testPass
- Asset tagA-0147
- PackedReady to dispatch
Illustrative example: the unit, serial, versions and tags are not from a real deployment.
03What's included
Off-site,
to your specification.
Everything is done to your build sheet: firmware versions, BIOS settings, network configuration, labelling and asset tagging.
-
01
Equipment receiving
Secure receiving, unpacking and inspection at our staging facility, with damage reporting, inventory checks and serial number capture on arrival.
-
02
Firmware and software updates
Firmware, BIOS configuration and software updates applied to your specification, so equipment is current and secure before it leaves.
-
03
Configuration and testing
Initial network configuration, hardware validation and functional testing against your build sheet, confirming everything works before it ships.
-
04
Documentation and packaging
Asset registers, configuration records and labelling, then secure packaging for safe transport to your deployment site.
04How we deliver
From build sheet to rack.
Staging slots into the deployment plan: kit arrives on site configured, tested and labelled, ready for rack, stack and patch.
- 01
Build sheet agreed
Configuration standards, firmware versions, labelling scheme and test criteria agreed before kit arrives.
- 02
Goods in
Deliveries received, checked against the order and serial numbers captured.
- 03
Stage and test
Firmware, BIOS and configuration applied, then functional tests run against the build sheet.
- 04
Label and pack
Asset tags, labels and records completed; kit packed for transport.
- 05
Deliver to site
Dispatched with its documentation, ready for rack and stack.
05At a glance
Specification
- Inputs
- Your build sheet, firmware baselines and labelling scheme
- Work
- Receiving, inspection, firmware and BIOS, configuration, functional testing, labelling, asset tagging, packing
- Records
- Asset register, serial numbers, configuration records, test results
- Faults
- Recorded against the serial number and handled through your RMA process
- Delivery
- Secure packaging, with White Glove Logistics if you need transport
- On site
- Rack, stack and patch by the same team
06Questions
Common questions
What do you need from us?
A build sheet: the firmware and BIOS versions, network settings, labelling scheme and the tests that define done. We confirm it with you before the kit arrives.
What happens if a unit fails testing?
We record the fault against the serial number, report it to you and, if you want us to, handle the return through your RMA process.
Why stage off-site?
Less time and fewer people in the data centre, less disruption to live environments, and faults found on a bench rather than in a rack.
Can staged kit go straight to site?
Yes. It can travel with our White Glove Logistics service and be racked, stacked and patched by the same team on arrival.
Staging and configuration
Stage it before it ships.
Talk to our staging team about pre-configuring your equipment off-site. We typically respond within one business day.